Frequently Asked Questions
If your business relies on custom software that needs ongoing maintenance, support, or small updates to stay functional, this service is a perfect fit.
Our base package includes ongoing monitoring, bug fixes, troubleshooting, small updates, and access to our team for support. We can scale services based on your unique needs.
Absolutely! That’s our specialty.
Unlike big software development companies that prioritize high-budget projects, we focus on long-term partnerships and providing support for small but critical tasks. Our goal is to keep your systems stable and reliable year after year, not just deliver one-and-done solutions.
While we focus on maintenance and small enhancements, we can also help you with larger projects or connect you with other trusted developers if needed.
Yes! We regularly work with systems built by other developers. Our team members are experts at understanding and maintaining existing systems, even if they’re outdated.
Response times depend on the complexity of the issue, but we prioritize urgent issues and always keep you informed of our progress.
That’s no problem! We can figure out how your systems work and create the documentation for you.
Yes, we offer real-time monitoring and support to address critical issues as they arise, no matter the time.
Book a call here to schedule a quick consultation. We’ll talk through your needs and create a plan that works for you.
