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Our Process

How we work with you to keep things running smoothly

At NorthBuilt, we keep things simple and straightforward. We'll work closely with you to understand your needs, get your systems set up right, and keep them running like clockwork. We're here to make sure your software helps your business grow, not holds it back.

Step 1: Discovery

Getting to know your business inside and out

The first step is all about understanding your business, your goals, and what success looks like for you. We’ll take the time to dig into your challenges, identify what’s working, and uncover areas that could use improvement. By the end of this phase, we’ll have a clear roadmap tailored to your needs and ready to guide the work ahead.

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Step 2: Setup

Laying the groundwork
for success

Once we understand your goals, we roll up our sleeves and get everything organized. This step includes setting up project documentation, creating project boards, and building staging environments. It’s all about getting the right systems in place so we can collaborate efficiently and avoid surprises down the road. By the end of this phase, we’ll be fully aligned and ready to tackle your priorities head-on.

Step 3: Onboarding

Getting your systems
up and running

During onboarding, we work side by side with your team to transition systems, test environments, and iron out any kinks. This is where we confirm that everything we’ve set up meets your expectations and is ready to go. From infrastructure migration to security checks, we ensure a smooth start so we can hit the ground running without disruptions.

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Step 4: Ongoing Support

Keeping your systems
running strong

With the groundwork complete, we provide consistent updates, tackle new challenges, and keep your systems running like clockwork. We’ll work with you monthly to prioritize tasks, update software, and make recommendations to keep your operations efficient and secure. Whether it’s fixing bugs or planning for future needs, you can count on us to stay ahead of the curve​.

Testimonials

What our customers are saying

It’s incredible. it’s really wonderful. bcom has completely surpassed our expect. Urna porttitor rhoncus dolor purus non enim praesent at the facilisis lectus. Adipiscing tristique risus feugiat fermentum.

Theresa Webb
Web Developer

It’s incredible. it’s really wonderful. bcom has completely surpassed our expect. Urna porttitor rhoncus dolor purus non enim praesent at the facilisis lectus. Adipiscing tristique risus feugiat fermentum.

Arlene McCoy
UX Designer

It’s incredible. it’s really wonderful. bcom has completely surpassed our expect. Urna porttitor rhoncus dolor purus non enim praesent at the facilisis lectus. Adipiscing tristique risus feugiat fermentum.

Esther Howard
Product Designer

I like that they are a relatively small company, and I get to talk to the folks at the company who run the show."

—Adam

Is your custom software holding you back or driving your business forward?